What This Policy Covers and Why It Matters
When you open an account with us, we collect your name, contact details, and payment method identifiers — for example, the mobile number linked to your bKash, Nagad or Rocket wallet. We use this to verify your identity, process deposits and withdrawals, and flag unusual activity
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on your account. We do not sell your personal data to third parties. Data shared with payment processors — including bKash, Nagad and Rocket — is limited to what those processors need to complete your transaction. We may retain account records for the period required under
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applicable regulations in your jurisdiction, and that period varies depending on local law and the eligible region you are accessing from. Cookies on our site track session state and navigation preferences; they do not store your payment credentials. You can clear cookies at any time through
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your mobile browser or app settings. If you make a deposit through Rocket or transfer funds via Nagad, the transaction reference number is stored in your account wallet history for reconciliation purposes. Our data practices apply to the extent permitted by local law — if you
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are unsure whether access is permitted in your location, check your local regulations before using the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.